Shipping Information

Shipping and Tracking - Online Shop

In-stock items ship within 48 to 72 hrs; items that have to be fumigated will dispatch within 5 days. In the event that the item is out of stock, a member of the African Creative team will be in touch via email. The lead time for dispatch is between 2 and 4 weeks.

We ship all our products from Cape Town, South Africa. You will receive your tracking number via email immediately upon shipment. Local orders are dispatched with SKYNET couriers.

International orders are dispatched with EMS courier, Aramex courier or registered international airmail.  The choice of shipper depends on  product(s) ordered.  EMS / Aramex delivery is between 7 to 10  days and registered international airmail 10 to 15 working days. These shipping times are an approximation and can vary. However, there may be delays at customs in the destination country, over which we have no control.

Please note: Our prices and shipping rates are not inclusive of any charges assessed by your local customs. On arrival of your order, you may be required to pay Tax, Duty and/or VAT charges in accordance with the regulations in your country.